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› telecoms › Page 2

telecoms

Shoot for the moon and create a new foundation for profit

In March 2024, a massive undersea cable outage affected the West African coast, disabling the WACS, MainOne, SAT-3 and ACE systems. This incident left 13 countries with widespread internet outages, […]

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Telecoms operators at a crossroads – time to unlock 5G to deliver the service business and people need

The telecommunications industry, currently valued at £35.9 billion, is at a critical crossroads. The rollout of 5G networks promised ultra-fast speeds, low latency, and high reliability, yet, unlike previous network […]

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Transform the telecoms industry through OSS/BSS evolution

In the rapidly evolving telecoms sector, agility is not just a desirable attribute – it is now an essential competitive requirement. Telecoms providers worldwide are increasingly adopting agile telco strategies, […]

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How telcos are using AI in the call centre

When was the last time you called your telecoms provider and actually walked away feeling satisfied, asks Anna Ribeiro? If you’re struggling to remember, you’re not alone. For years, call […]

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Network X 2025 agenda highlights the future of telecom on expo floor

When the global telecom industry gathers in Paris for Network X 2025 (October 14 – 16), attendees can expect more than keynote speeches and panel debates. This year’s edition unites the sector’s […]

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Agentic AI and free space optics backed by agile telco investments

The agile telco needs frameworks, standards and a lively ecosystem to succeed. Antony Savvas looks at some of the latest developments that can help drive this success.

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AI-driven network automation the top priority for telcos in the next 12 months – new research from Motive

AI-driven network automation is the top investment and implementation priority for telcos in the next year, according to new research released. The research, conducted by Motive at the 2025 Network X conference […]

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The art of persuasion – Part 2: Why do telco get lost on the digital user journey?

In the second part of our series on telco marketing by telecoms writer Stewart Baines, we take a longer look at how telcos get their marketing wrong when they target […]

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Capacity Europe 2025: Record-breaking attendance at the premier telecommunications event

The 24th edition of Capacity Europe 2025 wrapped up last week after three impactful days and record-breaking attendance, further cementing its status as the premier event for the global connectivity […]

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