Communications networks are under greater levels of threat than ever before and, as AI goes mainstream, fraudsters and criminals have a new weapon in their arsenals. Yet AI cuts both ways and the technology is increasingly utilised to uncover frauds and identity theft abusers. Fresh from completing the merger with select iconectiv commercial platforms, TNS is working to build trust at scale for telcos as they navigate complex threat surfaces.
Seth Walton, the general manager for the Communications Markets Business at the company, tells George Malim, the managing editor of Agile Telco, how the combined companies’ offering strengthens telcos in their battles to preserve trust
George Malim: Why has trust become inseparable from connectivity in today’s telecoms networks, and what’s at risk when trust is treated as secondary rather than foundational?
Seth Walton: While connectivity is still the telecoms industry’s ‘bread and butter’, trust is now inseparable from that. Trust is under threat from fraud, spoofing and abuse, which are network-level challenges at the centre of the business, and as networks support AI-enabled workflows and other critical operations it’s clear that these are not peripheral problems. Modern networks that are dealing with the proliferation of AI must therefore be built to anticipate and defend trust at scale.
