Telcos make alliances to better serve customers with new AI services
The agile telco needs the right partnerships in place to improve customer service. Antony Savvas looks at some of the latest developments that can help drive success.
The agile telco needs the right partnerships in place to improve customer service. Antony Savvas looks at some of the latest developments that can help drive success.
Artificial Intelligence (AI) and the Internet of Things (IoT) are two of the most impactful and far-reaching technology developments of our time. Increasingly these two technologies are deployed together and […]
In an era defined by digital transformation, connectivity has never been more critical – or more cost-intensive. Global data traffic is set to grow nearly threefold by 2028, yet telecoms […]
Agility has been an over-used word in telecoms, but its true meaning focuses on the speed at which direction can be changed and actions taken. For telcos, that means the […]
The agile telco needs frameworks, standards and a lively ecosystem to succeed. Antony Savvas looks at some of the latest developments that can help drive this success As IoT connectivity […]
As telcos move to cloud-native architectures, they have the advantage of rich telemetry, providing valuable insights for optimising network performance, enhancing security and improving customer experience. There is a caveat: […]
As the industry gets ready for the broad use of Open RAN technologies, a key challenge is the lack of telecoms professionals with the right skills and experience, writes Anna […]
Telecoms operators have spent the better part of a decade promising agile transformation, only to see many of those programmes stall under the weight of legacy systems, rigid processes and […]
Global telecommunications carriers are experiencing an extraordinary surge, writes Anna Ribeiro. The buildouts of 5G and fibre networks require large capital infusions even as revenue growth is slow. According to […]