Telcos make alliances to better serve customers with new AI services
The agile telco needs the right partnerships in place to improve customer service. Antony Savvas looks at some of the latest developments that can help drive success.
BT
Cloud native complexity: The telco visibility challenge
As telcos move to cloud-native architectures, they have the advantage of rich telemetry, providing valuable insights for optimising network performance, enhancing security and improving customer experience. There is a caveat: […]
The art of persuasion – Part 1: Why branding and thought-leadership will be essential to capture the telco B2B opportunity
In the first of a new series of articles by telecoms writer Stewart Baines on telcos’ often unsuccessful marketing initiatives, we assess how mistakes can be avoided in addressing current […]