Why agile telco skills matter for Open RAN success
As the industry gets ready for the broad use of Open RAN technologies, a key challenge is the lack of telecoms professionals with the right skills and experience, writes Anna […]
Anna Ribeiro
How telcos are using AI in the call centre
When was the last time you called your telecoms provider and actually walked away feeling satisfied, asks Anna Ribeiro? If you’re struggling to remember, you’re not alone. For years, call […]
Consumer MVNOs surge ahead while IoT operators face setbacks
As the industry shifts from pure connectivity to value-added ecosystems, the mobile virtual network operator (MVNO) market is in a polarisation phase, where brand identity, data insights and customer proximity play […]
How urgent is agile transformation for telcos?
Global telecommunications carriers are experiencing an extraordinary surge, writes Anna Ribeiro. The buildouts of 5G and fibre networks require large capital infusions even as revenue growth is slow. According to […]
Hyperscalers push telecom agility through product management practices
Worldwide telecoms operators are speeding up innovation cycles through the introduction of agile product management methods (MVPs, sprints, iterative testing) to shorten time-to-market and improve product quality, as well as […]