Zero-touch network automation is an industry North Star, but while the technology is largely ready, the processes and culture are not. Anna Ribeiro examines why the hurdle is structural rather than technological.
Network engineering has, over the years, involved planning, long change windows and a deep risk aversion, where the network was the one piece of infrastructure nobody wanted to touch without […]
Having spent around two decades watching others profit from the infrastructure it built, the telecoms sector is now pushing to reclaim control over the value layer it enabled but never […]
Enterprise operations have a habit of outgrowing their own vocabulary every decade or so. DevOps fixed the fight between developers and operations teams. AIOps fixed the flood of alerts nobody […]
As telecoms companies increasingly come under pressure to be software-based, API-enabled and AI-native, regulations, largely created for legacy monopolies and traditional public-interest protections, keep pulling in the other direction. That […]
AI is now integrated at the heart of network assurance and customer operations, tracking performance in real-time and launching automated actions across domains. As telecoms operators integrate fibre, mobile RAN […]
Imagine a telecoms operator rolling out a new 5G service in one country and at the same time introducing AI-driven customer engagement tools in another, each adapting to a very […]
Rising cyber threats and attacks are straining telecoms networks as threat environments evolve rapidly, with large-scale breaches and nation-state attacks increasing in numbers and sophistication, writes Anna Ribeiro. As cyberthreats mount, […]
Agile transformation has been shouted from the rooftops by telecoms operators across the globe as a mission-critical objective, yet many are still bound to legacy vendor contracts, writes Anna Ribeiro. They may […]
