Telcos make alliances to better serve customers with new AI services
The agile telco needs the right partnerships in place to improve customer service. Antony Savvas looks at some of the latest developments that can help drive success.
Insights
GSMA MWC26 Barcelona closes 20th anniversary edition
MWC26, one of the world’s largest and most influential connectivity event, this year celebrated 20 years in Barcelona, bringing together exhibitors, thought leaders, startups, and policymakers all under one roof. […]
The CSP enterprise IoT revenue growth imperative: Develop a growth roadmap
The enterprise IoT landscape is no longer a frontier of experimentation; it is a maturing and highly competitive arena where the spoils are shifting from those who own the “pipes” […]
Healthcare provider boosts call answer rates and call durations with TNS
A healthcare provider wanted to increase the call answer rate for its outbound calling operations, as well as deploy an automated spam remediation solution to decrease the chance of calls […]
Watch MWC26 live streams: Keynotes & sessions broadcasts
This year, there are 35 keynote speakers who are leading the conversation on the technology you need for your business and its wider implications. Don’t miss hearing from the big […]
Digital identity, spoofing detection and verified communications help telcos build trust at scale
Communications networks are under greater levels of threat than ever before and, as AI goes mainstream, fraudsters and criminals have a new weapon in their arsenals. Yet AI cuts both […]
BSS consolidation cranks up with Amdocs Matrixx and Qvantel Optiva deals
With reports that Amdocs is to acquire Matrixx Software for US$200m and Qvantel has completed its purchase of Optiva, the festive season has been a busy time for BSS. The […]
How cellular operators can use generative AI
Generative Artificial Intelligence (or GenAI) is the use of machine learning models to produce various types of content (including text, images, programming code, audio, video, or other forms of media) […]
The powerful combination of 5G, IoT, eSIM/iSIM and satellite-powered networks
Antony Savvas hosts Kigen experts to discuss how 5G, IoT, eSIM, iSIM, and 3GPP Release 17 transform connectivity, enabling new opportunities for device makers, service providers, and global communications through […]
AIoT: 9.1 billion devices by 2033
Artificial Intelligence (AI) and the Internet of Things (IoT) are two of the most impactful and far-reaching technology developments of our time. Increasingly these two technologies are deployed together and […]
Software platforms for AIoT must blend conflicting priorities from both IoT and AI domains
Artificial Intelligence (AI) and the Internet of Things (IoT) are two of today’s most impactful technology developments. Inevitably, an increasing range of both enterprise and consumer applications and solutions leverage […]
AI and Data: The engines powering the agile telco model
Telecommunications companies are reinventing themselves as agile telcos – adapting quickly to market needs, deploying new services faster, and continuously innovating. A key driver of this agility is the intelligent […]