The agile telco needs the right partnerships in place to improve customer service. Antony Savvas looks at some of the latest developments that can help drive success.

With reports that Amdocs is to acquire Matrixx Software for US$200m and Qvantel has completed its purchase of Optiva, the festive season has been a busy time for BSS. The […]

Artificial Intelligence (AI) and the Internet of Things (IoT) are two of the most impactful and far-reaching technology developments of our time. Increasingly these two technologies are deployed together and […]

Artificial Intelligence (AI) and the Internet of Things (IoT) are two of today’s most impactful technology developments. Inevitably, an increasing range of both enterprise and consumer applications and solutions leverage […]

The telecoms industry is embracing artificial intelligence (AI) at pace, both to generate new revenues and to increase efficiency. To grow enterprise revenues, communication service providers (CSPs) have increasingly started […]

In an era defined by digital transformation, connectivity has never been more critical – or more cost-intensive. Global data traffic is set to grow nearly threefold by 2028, yet telecoms […]

Recent headlines attest to a flurry of grand AI investments: Meta is pledging US$65 billion for AI infrastructure in 2025; AWS is committing over $75 billion; Microsoft is investing $80 […]

For Jason Keane, the head of Portfolio Business and Operations Support Systems at Ericsson, the immediate future is all about telcos learning to sweat their spectrum assets more effectively. Doing […]

Telecoms sits at an inflection point. Data volumes and customer expectations are climbing faster than traditional operating models can keep up, and artificial intelligence (AI) has shifted from a promising […]